Customer satisfaction
Understand the customer experience.
Invite customers or users through a supplied contact list or a campaign link distributed by your organisation.
Receive a reviewed, aggregate picture of their experience.
For organisations
Better understanding starts with listening.
Managed customer and employee research, from the first question to reviewed findings. Uppraise runs the study with an audience your organisation supplies or invites.
Request a conversationWho do you want to hear from?
Two focused studies, each with its own audience and results.
Employee satisfaction
Hear how work feels from the inside.
Invite employees to a study scoped to your organisation, without creating workplace histories or employment profiles in the public panel.
Receive grouped findings, separate from public-panel opinion.
A managed process, from start to finish
Our team manages setup and fieldwork with you. Self-service setup is not currently available.
Agree the scope
Define the audience, questions, timing, privacy minimums and invitation method together.
Invite participants
Use campaign-specific links or tokens. Contact details and research responses stay separate.
Review the findings
Researchers check quality and approve a fixed aggregate release. Organisations cannot edit answers or scores.
Choose publication
If published, findings include their source, sample size, fieldwork period and methodology.
Separate sources. Clear labels.
Customer and employee satisfaction are reported separately from independent public-panel opinion. They never replace or combine into a single public score.
“Trusted” describes the controlled process and documented source. It does not mean every participant’s relationship or legal identity was independently verified, unless the stated method says so.
Review the methodologyWhat would you like to understand?
We’ll agree the scope, pricing, timeline, privacy thresholds and publication options with you.